I have Zone Alarm Pro running on XP and recently installed MSN Messenger 6, i can use the webcam and send and attach docs ok, but when i try to send a Video Conference or try to use the Audio nothing happens..I have disabled my firewall (ZAP) and that works ok....I have check the firewall settings but cant seem to solve this one..Please help as i need to know wat settings to change??

Kavi, December 2003

I have MSN 7 (beta) on my XP, it was working fine with norton internet security 2004 (but that needed re-installing and now fails when i re-install it) and now ZoneAlarmPro says that MSN 7 is allowed but msn is saying its blocking it

Dan, December 2004

I've not found a proper answer yet either, but you can make life better.

There is another similar question on this site. The answers there suggest that you can lower the Internet Zone Security on Zone Alarm Pro to Medium. With this mode set MSN Messenger works properly.

I've not found a better answer.

(Changing your Internet Zone Security setting to Medium doesn't seem to be dangerous. The same security is still protecting you. The difference is that your computer is visible to the outside world, rather than hidden as it is when using the High setting. The bad guys can see you, but they still won't be able to hurt you.)

Arnie, December 2003