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Door catch for Ariston Margherita 2000 AWD12 Advantage?

How do I replace the door catch on an Ariston Margherita 2000 AWD12 Advantage washer dryer. the handle is floppy and will not open. there is no water in the machine.
I have switched off and on machine. I have cleared filter. Still door wont open

Thanks for any help.
Andy, January 2010
Hi Mate, did you ever get a solution to this? I have exactly the same problem

Justin, April 2010
link Click here to see other fixes for Ariston AWD12.