The cassette toilet will not flush. In a newly purchased 2nd hand 2005 caravan. Suspect frost damage after recent cold snap as system not fully drained! What checks can be performed to identify the problem.

Jerry + Den, January 2011

I am not sure which model the c-2000CWE is. The main check is to make sure there is water in the tank. If its a hand op. type then you may need to replace the handle plunger unit. It costs about £25 to buy and 15 20 mins. to fit. I think its an easy DIY job.

John, January 2011

uk & europe www.thetford-europe.com
australia www.thetford.com.au (even get request from australian campers)
australia site has stockist list.

home page select english {if in australia forget this selection it doesn't come up)
select customer service (top line)
select products from top line
select bulit in or portable which ever applies.
select user information from list on right.
select repair instructions from list on right
select built in or portable which ever applies.
select select your toilet series model number from right list.
you will now be in the pdf listings for your range of toilets just select those that apply to your toilet and down load them they're free.
as you go through watch for 'ask thetford' on left listings
you may not find what you want and you can send them a message.

for safety reasons which i agree with thetford do not offer repair advice for fridges. refer to service centre

bob, January 2011