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Why wont my Epson CX11N scan?

My Epson CX11N will preview a scan, but will not make the actual scan. It starts the process (a whirling noise), but immediately stops it.

I have uninstalled and reinstalled the software. All other functions on the printer are working.

Any help much appreciated
Yogi, August 2011
hi if you ring Epson they will talk you through the problem

Richard Scanlon, August 2011
link Click here to see other fixes for Epson.