Your question is difficult to understand.
If you wish to send it back - as in return it - then that's a matter between you and the company who sold it to you - the vendor. Their terms and conditions apply.
You may be talking about a product called FIXMESTICK
https://www.youtube.com/watch?v=1bDMVYRSlpo
but that's just a guess.
Good Luck..., February 2017
