I purchased replacement thermostats in Feb 2009 for £16.99 from 4ourhouse.co.uk. In July 2010, the price from the same supplier was £28.99. To avoid this awful rip-off by Miele UK, I have ordered from Germany via eBay for about £15 a pop. If we all do this, Miele UK might be a bit more reasonable in their pricing - after all, it is a design fault that causes this problem.
John, Guildford, July 2010