there is water gushing from the dispenser drawer, the clothes arent rinsing or draining properly, i feel there is something stuck somewhere but dont know how to get into it, i used the C program with no detergent or clothes in it and no water came out, but as soon as i put on a normal wash during rinse and spin the water just gushes out, can anyone help

angie, December 2007

I am having the exact same problem.
This is not a soap draw blockage as I have removed the draw and as the machine goes into spin cycle you can actually see water rising back up the inlet tube for the soap drawer.
So there is a blockage somewhere but it is on the drainage part.
I am taking mine apart later to day to see if I can figure it out.
If I do I will let you know how to fix it.
If you here any advice can you let me know?

James, December 2007

thanks for your answer, ive tried that and nothing has changed, do u think it could be more serious?

angie, December 2007

Pull out the dispenser drawer and wash away any soap debris. At the back of the drawer hole you'll see a round drain hole where the soap goes down on its way to the drum. This will be blocked up - you may be able to get a finger in to clean it.

John, December 2007

sorry its a hotpoint

angie, December 2007