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can't start ms180 sthil chainaw?

brand new sthil ms180.v hard 2 start on first 2 uses now can't start a all. even change spark plug! followed starting procedurecountless times. engn won't even turn over. has fuel (in correct mix). any suggestions?
andy barrett, December 2007
yes!!!!! working. cleaned it all over and noticed small hissing sound... rubber foot on fuel pipe loose and petrol coming out from under it. took off filler cap and pulled pipe down and now no leak and it started. related or pure coincidence i dont know but who cares it works!!

andy, December 2007
no primming bulb
....basic model!

andy, December 2007
If the machine has a priming bulb, press it for about 4 times to fill the carburettor with fuel. Apply full choke and full throttle, cut out switch on. Pull the recoil starter briskly until the engine 'pops'. Then choke off, still full throttle, pull starter again. This is the usual procedure for starting two strokes - but if no joy suggest you take it back?

John, December 2007