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My samsung rs20ccsv won't pull down to temperature, what's wrong with it?

My samsung rs20ccsv fridge freezer won't pull down to temperature. When it was down at temp before, the freezer side seemed to freeze at parts lower down, then appeared to think it was at temp when in fact the freezer was warming up. So there was frozen ice behind the back wall but it was not down at temp.. air not circulating.
Fridge seemed to work, but now that won't pull-down to temp either..
Any ideas?
Jay Reynolds, December 2007
samsung-engineer@hotmail.com for the answer

debs, December 2007
link Click here to see other fixes for Samsung.