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How can I fix my Samsung RS21DCNS?

Both freezer and fridge stopped working, no power failure, which resulted in all food in freezer defrosting and wasted. Switched appliance off for a short time and it appears to be working again. What was the cause of this and how likely is it to happen again? Frightened to stock freezer again!
Shirley Sproat, December 2007
samsung-engineer@hotmail.com will sort it

debs, December 2007
link Click here to see other fixes for Samsung RS21DCNS.