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ford galaxy electric window mark 1?

my nr side passenger window just stopped working, i brought another window mechanism and that is doing the same thing, the motor makes a small noise when activated, but the window wont move up or down the runners at all?????????? pls help
donna, December 2007
r reg galaxy drivers side electric window stopped working any ideas passenger side works fine

brun68, March 2010
I had the same problem and this sorted it out at no cost Cheers

Nige, March 2008
just had exactly the same problems with our galaxy this is a bad earth, to fix it take off the door card peel back the lining under the card find the multi plug on the window motor find the brown wire at the end of the plug, to test take a earth straight from battery to the brown lead ( may have to peel back some insulation ) this should work ours did, if this works then you need to trace your earth fault or put in a new earth.

Simon, January 2008
link Click here to see other fixes for Ford Galaxy.