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Recliner won't close?

My Laz -Z-Boy chair recliner, won't close all the way. The footpad goes only halfway down. What to do please.
Barbara Patterson, December 2007
PLEASE HELP! :'(
IM 14 years old that is it. my mums new recliner has just broken she doesnt let me put them up but i have and no its broke, the spring is sticking out please help me my dads in the kitchen he will kill me if he finds out i need help on how to fix it without paying money as its the middle of the night please! :'(:'(

shannon!, December 2010
flip the recliner up where you can see under the chair check for broken parts. Thats what I found on mine.

Brian, December 2007