Have been given a black J12 with very long ceramic strap. I need to remove 3 links on either side. The pins are only accessible from one side - do they unscrew or is there another way to excise them?

Tony, December 2007

the pins in the links are a push fit design. 1 end is flat and the other end has a hole in it. a special tool exists that i use at work but you can use a sewing needle and small tap hammer to push the pin out from the hole side. be sure you hear a click noise when you put the pin back in though, otherwise the pin isnt in fully and the bracelet may come apart. you could always just take it to a stockist of j12s, should only be £10 or £15 charge. good luck

graham, April 2008