acer laptop doesnt recognise the wire less signal from bt hub comes up intermittantly

craig, January 2008

does it pick the signal up if so it needs the internet code

T, January 2008

I guess that you mean that the laptop can't see the Home Hub's SSID i.e. BTHomeHub-xxxx?

If that is the case it is usually down to being too far away - 50 metres or three regular walls or combination of. Alternatively it is often caused by another device swamping the signal e.g. a wireless AV sender or similar. It can also be caused by neighborers' wireless networks - the cure for which is to change channels on the Home Hub.

t, January 2008