The shower is about 10 year old. It started giving trouble a few months ago by refusing to go off but a tap on the knob usually did the trick. However, now it simply will not go off (that is the motor; the water goes off) so i disconnected the electrics. Probably a red herring but the area all around the pump is quite black. Any help appreciated.

Cyril Donnan, January 2008

Hello - I had the same problem a while ago and spoke with Aqualisa. It required a new dual speed assembly loom. I purchased this direct and fitted the replacement myself. Not sure about the blackness around the pupm - I had the thermo shower unit - details here http://www.aqualisa.co.uk/parts-store/Controls/Aquastream-Thermo-thermostatic-integral-power-shower/

David S, February 2008