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drum goes one way but not other?

can any one give any suggestions? i have a servis dryer model m2010 and the problem is the drum goes one way but not the other also at the back of the dryer there is a box on the right hand side. When you look inside the dryer the box is glowing red and hot to touch also has burning smell. Any suggestions of what it could be and how to fix the dryer?
karen, January 2008
Hi send an email to technical@servisuk.co.uk and they will replay in less than 1 day, they very good to solve all problems trust me

sauro, February 2008
link Click here to see other fixes for Servis.