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how can i fix my kirby generation 4?

The kirby has some suction but not as it should be on carpet. Won't pick up dog hairs and pieces of thread etc. Checked for blockages but none.
Joan Palmer, January 2008
Try my troubleshooting guide...

http://reviews.ebay.com/COMMON-PROBLEMS-WITH-THE-KIRBY-VACUUM-TROUBLESHOOTING_W0QQugidZ10000000003800312

If there is no link, just copy and paste it into your address bar and hit "enter" to view the guide.

Marci, January 2008