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bt synergy 3505 answering machine?

When i ring home my 3505 does not operate,instead i have the message on my phone-the mail box is full. why is this?
David Buxton, January 2008
Found the answer! It's because the calls are being diverted to the 1571 voicemail service. (even if you didn't think you had it) if you dial 1571 it will play back the messages and you can delete them. But it still won't let you use your 3505 as an answering machine. You can get it disabled by calling your service provider. I'm with Virgin but it's the same for BT.

Matthew, March 2008
mine does the same. Did you ever get this fixed?

Matthew, March 2008
link Click here to see other fixes for BT.