if it's a cda and still under the five year gaurantee then don't call them out, we had the same problem had to pay them 79.90. they sent someone out on 30th october pump and control panel gone, engineer said he would be back the following sat to fix never seen him since, the parts have come, every time we ring cda up there is a new excuse. waithing for another part, will ring you back later etc.
ali, November 2009