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How do I reset the code on vector alarm?

How do I reset the code on vector my alarm? We just moved in and the previous own lost her memory. The only notation on the alarm is vectorsecurity and a model number 422-2805.

Vector Security is of no help. They just want to sell me a new alarm.

HELP!
Jack Smith, February 2008
This place sucks for asking questions. Try yahoo.

Mr. Jackson, June 2008