its me again puppy power cord chewers mom. he's still alive and well but i'm having trouble reaching the power cord. i've removed the dust bin and taken the screw out but the plastic cover won't seem to come off. i know you said it clips off but wheres the clip? i don't want to damage anything.

Nancy Gallagher, February 2008

Hi Nancy, Copy and paste this link, go to help and support. click on Dyson section, then Dyson technical advice, choose your model then select the repair you want. Good details of repair and illustrations, hope this helps. http://www.sparesaver.com

Paul, February 2008