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trouble with my hoover hnv380 dryer (nextra 8)?

my toumble dryer has made funny loud noises for a while now,but today it is just say heating the clothes and is only turning one way?any ideas what it could be?
thanks zoe
zoe, February 2008
I have just used these instructions on my hoover VHV180 vented tumble dryer and with minor variations I was able to follow along without mistake removing top, control fascia and front panels and lubricating the front drum rollers with silicon bearing lubricant and WD40 for the main spindle and motor areas. The biggest job was hoovering up all the fluff and dust! So 5 years after the instructions were posted they are still going strong. Big thanks all round

MW, January 2015
Ive just followed Osteopaths instructions and my very noisy squeeling dryer is no more, thank you for the excellent advise

Donna, May 2014
Hover trips off power in my house

Ed sarpong, November 2013
my hooverhnv380 dryer is getting off every 20 mins and a red light blinking what is the problem plz help

nahid, November 2013
Our Hoover HNV380 Nextra8 also had the problem of a screeching noise when rotating in one direction.

I followed Osteopaths instructions to remove the front panel (thanks Osteopath). Having found the motor and the two plastic tension pulleys, I removed the whole pulley tension mechanism by opening the spring loaded jaws of the pulleys and slipping off the drive belt. Then by opening the other end of the jaws the whole mechanism can be removed from the spindle (need strong fingers). Having the pulley in my hand I could tell just by turning the pulleys that they were the problem. I cleaned them with copious WD40 and then lubricated them with high melting point grease, applied with the back of a knife down the sides of the pulleys and onto the pulley shafts. Put the tension pulley system back is the reverse of removal. Put the belt back on, I used some masking tap to hold the belt on the drum while putting the belt back on the motor spindle and tension pulleys. Make sure in runs in the middle of the pulleys by moving it up and down the motor spindle and turning the drum. I don't think our belt was centrally located to start with which may have added to the problem as this would have forced the pulleys onto one side of the carrier mechanism and cause extra wear.

Machine is now running as good as new. Happy mending.

Tim, October 2013
My dryer makes a funny noise and doesn't spin or dry clothes.

Gemma, October 2013
keeps getting to hot then cuts off then once cool it starts working

joanna, June 2013
Our Hoover HNV380 dryer won't turn the drum when we press start. The heating element is working OK, but the fan & drum don't move. Any idea what the problem could be?

J.Roch, March 2013
Had the same problem with dryer very noisy in one direction-osteopath got it spot on. One observation. It is quite difficult to grease wheels, I used an areosol bicycle lubricant, this was much easier.

Tony W, October 2010
I followed The Osteopath's instructions and my dryer is now as good as new.The noise used to have an unbearable squeel in one direction but this is now cured. The only thing I could add is to hoover the build up of fluff before applying the grease and don't forget to grease the two drum wheels at the front under the drum......Thanks,you have saved me £300

Dave G, January 2010
the dryer does not heat at all. It just tumbles the clothes. Does anyone have any ideas?

Tim, November 2009
I've had exactly the same problem with this model and nearly traded it in as it was getting so noisy. However - it can be fixed! You need some general purpose grease from Halfors etc and some WD-40 and a philps screwdriver. Just follow these steps to get the front panel off the dryer:

Instructions to lubricate the pulley wheels on the Hoover HNV380 dryer

1. Disconnect from the mains
2. Unscrew screws at the top of the rear of the dryer which allows the top panel of the dryer to slide backwards out.
3. To take off the front of the dryer, unscrew the screws at the top of the inside front panel, next lay the dryer onto it’s back and open the dryer’s door– there are 4 screws on one side and two on the other – leave the outer 2 screws on the side that has 4 screws which keep the door on and unscrew 2 inner screws and the two screws on the other side. Then finally there are 3 more screws on the under panel to unscrew. This allows the front panel to be moved enough to see inside the dryer.
4. Check the belt that wraps around the drum is ok and centrally in position.
5. Under the drum the belt wraps around the spindle of the motor and is guided by the 2 pulley wheels. These wheels are probably the main culprit of the noise and can sometimes be reproduced by pulling at the belt through the wheels. Put plenty of grease around the pulleys and keep turning the belt to ensure that the grease gets into every bit of the wheels.
6. Then spray WD-40 around the pulleys for good measure and also into the motor and spindle. Make sure there are no more squeaks when you turn the drum by pulling at the belt trough the pulley wheels.
7. Re-assemble the dryer by going back trough the steps in reverse.
8. Just to be certain once the dryer is re-assembled undo the silver cover on the back of the dryer and spay more WD-40 around the plastic fan and into the motor through the fan.

I reckon that this should last for a good 12 months or more before starting to squeek again - so far it's been 2 months and sounds as good as new Good Luck

TheOsteopath, June 2009
I too have exactly the same trouble. The noises get so loud, I have to close the door. The drying time is significantly more. Not sure what is going on.
Have you had any responses or ideas?

tanya g, September 2008
link Click here to see other fixes for Hoover.