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My printer will not print in color and it's a new cartridge what do I do?

My new cartridge wil not print in color? What do I do?
Merc Mckinney, June 2005
My cx5200 printer began blurring the balck ink and giving me a low cartridge warning. I replaced the cartridge and it now does not print balck at all.

Bob, June 2005
I am seeking an answer not giving one

M Mckinney, June 2005