the dashboard on my scenic does not light up everything works indicators lights etc but nothing is showing on the dashboard completly out

keith jones, February 2008

Just had the same happen on a 55 reg grand scenic. Flickered and reset for a week before finally packing right up. Everything else worked apart from the remote radio controls.
Rang Renault head office direct who asked me to take to the local Renault dealer to diagnose before committing on contributing. I had bought the car privately 6 weeks ago and it has no warranty with 42k on the clock, when I last saw it!
Dealer tried to take £100 after the inspection which I refused to pay. Renault said that they would not cover any of the £500 odd quid to replace the dash.
After asking to speak to the customer service reps manager at Renault head office (nicely, don't lose it!!) she offered to pay first 50% (thanks but no thanks) and then 70% of all costs...net result £153 to get a new one fitted within 48 hours.
Not ideal, this part should never fail, especially on a three year old car but better than I was looking at yesterday.
Thanks to all for posting info on this topic but it is worth talking to Renault direct from this personal experience. Most dealers will try and rip you off.

Cobbler, November 2008

Same thing has just happened to me, I took it to Renault and after they tested it they said I need a new Dashboard and the cost is £565.00. I've only done 34.000. And for all I know it could just be a bulb.

Would appreciate any feedback

Jamie, March 2008

Maybe the same problem in Renault Grand Scenic 2005,but after battery changed(was empty) dashboard started to work again, it worked about one week(sometimes flashing all the lights on), dashboard went blank(nothing in display), minus cable released awhile from main battery, after that radio code is needed, and dashboard is working again???, don't know where is that problem...

jmjh, February 2008

The same has just happened to us cost £533 for whole new dashboard complained to customer services but would not help despite paying 90%of others claims. We have had many problems with car just out of warranty, we are trying to claim back money

tommyt, February 2008