My Dyson has come up with a F15 fault and says to call out an engineer. This is all well and good but as I now live in the SW of France this is a little difficult. I rang the UK number and the chap talked me through getting the clothes out of the drum and gave me a number to ring in Paris??? Please help me to fix my machine.

Rachael, June 2005

it is very complicated for non technician to repair this machine as, a lot involved.
you have to remove the belt and the servo motor at the back, remove the big wheel and remove the gear trey, than you have to remove the the four plastic two on top and two at the bottom of the circular plastic, remove the circular plastic its in two pieces, separate the circular plastic, clean them with parafin. than apply thin film of silicone grease, try to clean all the parts you removed, clean them with parafin, than put them back in reverse order.

sweethoneyfellah, October 2011

I had this fault too but reset my machine with the reset instructions found on here and its now back working normal again !

johnny newman, August 2005

According to Dyson - Gearchange failure (too slow)

www.washwise.co.uk, June 2005