Mine broke too. All I did was send it to TC Service Center, P.O. Box 8009, Little Rock AR 72203 with a check for $10.00 for band replacement and I got a replacement watch back. Same type, just no scratches and a new band! My solution to the band issue is to have two of them and when one breaks, I send it in and wear the other one. And for $10.00, you basically get a new watch, new battery and a new band in all. (I know these are cheap watches, but they do the stuff that I want. Timers, stop watch, alarms, etc.)
TC Chiropractor, December 2009