Hi Harry,
You can reset the panel only if the sytem has not been locked by the engineer.
To do this you need to power down the system(remove all power battery & mains)
Then power up mains only, before any tones are heard press reset on the keypad , you'll then here the keypad start to bleep,
Enter the user code 4321
The engineer code is 1234
Reconnect the battery and secure the front.
You'll need to reprogram the system , I can send you a manual in pdf format.
johnny_two_bob@yahoo.co.uk
john, February 2008
