Hi Dave, you need to turn everything off and contact transco on 0800111999, inform them that you have a fault on the guvenor, they will most likely just change it and you should have plenty of hot water again.
I don't know why your engineer did not do this at the time as there is the chance of it being dangerous especially if you have a gas cooker or fire with no flame failure device on it.
gary.wright53@googlemail.com, March 2008