Machine was making a squeaking noise at the beginning of the washing cycle. This seemed to go as the machine carried on washing but when it came to the spin cycle the machine couldn't do the high speed spin to make the washing dry - the drum just turned round slowly until the program finished.

Rachel, March 2008

my hotpoint ultima wma62 keeps flashing up as unlocked,do i need to replace the sensor or the door...can anybody please advise me.

saj, May 2009

Check out the carbon brushes in the motor. Theyre graphite blocks which transfer mains power to the copper segments of the motor - located at the other end of the motor from the drive pulley. Theyre probably worn down. They're quite cheap parts and easy to replace - the holders are plastic or bakelite and are generally held in with screws or plastic clips. Also, look at the copper segments they run on to check for burning or pitting. If the segments are burnt or damaged you need a replacement motor or a replacement armature (motor part) if you can source one. Occasionally may be a fault in the motor drive circuit board - in which case replacement of board only real option. Other possible causes of spin problems: Faulty pressure switch - machine "thinks" the drum is still full of water so wont enter the spin cycle. Spin problems may also be caused if the machine reckons the load is out of balance, rearrange the load. If problem persists could possibly be a fault in the out of balance detector switch or the suspension and damping system.
Check out my site for info: www.2ndwave.co.uk/manual.html

washerman, March 2008