i had same problem do what PG says then turn impeller at bottom of pump with a small scewdriver it cured my problem
mel d, July 2008
Access is via the loo roll container. just twist it off, its an interference fit. good idea to empty the holding tank too.
P G, April 2008
I have the same problem! I have checked the fuse and that is OK. I suspect the pump has siezed (from not being used over winter), but I do not know how to access it.