It might be the duo-valve which is under the bonnet and close to the driver on a right hand drive car.
It has one heater pipe going in from the engine side and two pipes that exit towards the passenger compartment.
On the top are two solenoids.
If this is not getting power with the ignition on it will revert to full hot.
If possible check with a volt meter and look at the fuses.
Mark, March 2008