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My BT Studio 1100 shows an envelope in the display, but theren are no calls?

My BT Studio 1100 shows an envelope in the display but there are no calls on the answerphone. What does it mean and how do I make it go away?
Heidi, March 2008
i have tried this and it just comes back. any other suggestions?

stef, December 2008
Remove the batteries and then put them in again.

Phil, August 2008
link Click here to see other fixes for BT.