Firstly, you haven`t said what version of windows you`re using, If its xp, go to add/remove programs in control panel and remove what shouldn`t be there.
Then, if possible, if you can get on the web, download these programs: Regvac, spybot, adaware and A-squared then instal and run these programs(any order will do) these should remove any spyware, malware and bad registry entries.
If you have problems getting these programs, let me know and I`ll get them to you..
garry@bellamy666.freeserve.co.uk, July 2005