We recently installed some new lights and had to switch off the mains to do so, afterwards the main panel on the alarm has become frozen/locked out. The tamper, unset, power lights and zones 3/5/7 are lit (we only have zones 1-3 in use). When we enter our user code there are no tones from the key pad and nothing has changed. Have seen other people mention the '4321' code with the mains disconnected but would appreciate some assistance in case this problem has a different resolution.

March 2008

Matt, March 2008

Sounds like the battery has died, try replacing this and then enter codes 1234 or 0000 - you will need instructions on to how to change the code and this can be obtained via www.ukpanels.co.uk

Helpful Harry, March 2008