Every flickmixer is secured by one or two hex nuts on a brass thread protruding through the underside of the tap under the sink. It's usually hard to reach with conventional spanners and a basin spanner is for other pillar taps not flickmixers! The new tap would've come with a socket spanner sometimes with a blue plastic end to tighten the offending nuts, if you don't still have it you'll need a long series socket on an extension arm. Check also that the horseshoe shaped base plate has not corroded awy as this often happens and the nuts cannot be tightened against a washer that's icomplete due to rust or electrolytic corrosion.
Lindsay Asianplumb Wilson, April 2008