The copy light remains on at all time

In the LCD window it tells me to Press ENTER to re-align the cartridges I do this and it prints out a page and repeats the demand
And nothing happens

I have tried unplugging it and restarting it

Not sure what to do now??

Jane Summers, March 2008

try to press enter and it will not realign

mary beth chacon, October 2008

Log onto the HP web site go to tech part and ask them the question

Roger, March 2008