The water tank of my iron is leaking, rendering the iron useless. How can I disassemble the iron and get at the tank? I took off the two visible tamper-resistant screws at the rear. This exposed two phillips screws holding the tank to the metal sole plate. Even with those screws removed, I can't separate the upper plastic pieces from the sole plate. Suggestions?

paul, April 2008

The tamper resistant screw is a Star-Drive T-10 Security Style. You can buy that bit at almost any hardwares store for around $3. You cannot get the iron apart without that bit.

Gerald, May 2013

The screw type holding the plastic piece on to the back of the iron are called "snake eyes" fasteners. They are part of a large group of tamper resistant fasteners. You can buy snake eyes bits on amazon.com, or a buy whole set of security bits for about $25.
On the iron I removed the two snake eyes screws holding the plastic piece on the back of the iron. I removed the two phillips screws holding the rear of the iron to the bottom plate. I removed the two phillips screws holding the back of the handle to the main body fo the iron. I removed the one phillips screw holding the dial in place near the center of the iron.
But now I am stuck. there is some kind of fastener holding the front of the iron together. Must be a trick, or a hidden fastener up there somewhere?
Help - you appliance repair guys out there!

David, June 2012

How did you manage to unscrew the tamper-resistant screw?

Jana, November 2010

Paul: I got as far in disassemble as you did. Did you ever figure out how to further disassemble the iron?

Jon, November 2008