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How to Reset a BT Studio 1100 phone?

I have gone through the usual procedure of removing the batteries and pressing the star button, waiting for the default sign, and then it just goes back to base 1 and is unusable.I cannot find the handbook, so if anyone can email me a copy of theirs I would be most grateful.
Thanks

janellelanyi@btconnect.com
Mrs Janelle Lanyi, April 2008
Unplug from the power source. Replug after short interval and the phone will be reset.

Con, June 2012
http://www.shop.bt.com/content/uni2/documentation/43ps/023624.pdf

Al, June 2008
The manual can be found here:
www.shop.bt.com/content/uni2/documentation/4cxl/023624.pdf

But I think the phone is probably broken. One of my handsets is doing the same thing. The other is fine.

Ian, May 2008
link Click here to see other fixes for BT.