My msn does not work.Every time I try to connect to it, it says "we were unable to sign you in to .NET Messenger Service, possibly because of a problem with the service or with your Internet connection. Please make sure you are connected to the Internet. 0x81000301." My internet is working fine and I do not know what to do.

Christian Morrall, July 2004

Check if your firewall software allows MSN Messenger to communicate. If you are able to allow MSN Messenger full unrestricted access (even if just for a short while.)

Julia, January 2005