Just moved into a house with one of these boilers... it's been going fine the first week or so but this morning after two people had successfully used the shower all of a sudden there was no hot water. The pilot light is on, the fan makes a noise, everything appears fine but it's just not igniting to heat the water. Any ideas?

The pressure seems fine although theres a green light next to the pressure gauge which is on... I'm not sure it was before :)

Rick lee, April 2008

If you don't have a manual ring SIME direct Tel. 0870 9911114 - Fax 0870 9911115
www.sime.ltd.uk - e-mail: enquiries@sime.ltd.uk and speak to Technical Support who may be able to help or you could email them at this address and they can at least email you the manual which if you haven't already got it, which will help your plumber to mend the boiler! Hope this helps. They were very helpful to me when i rang this morning.

Jane, April 2008