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How can I get my swivel rocker recliner out of the upright position?

My swivel rocker is stuck in an upright position. It will let out but won't sit back when it is not reclined. There are two post that look like they are suppose to clasp, but I cannot tell where. Can you help me figure out how to fix it?
Indira Johnson-Papino, April 2008
Contact snsduburg.com; they should be able to help you with this.

Jim Jones, May 2008