I have an error message on my xerox dc12, 9-363 turn machine power off and on again. I have done this on several occasions but still no different! Can anyone help me solve the problem

Melvyn, April 2008

If I get error 9-363 is this a fuse problem

siva, August 2009

Kit,
Are you talking about the back of the copier? Where is the dev rotary sensor exactly. I removed the back of the docucolor 12 cover and only see 2 PWBA boards? What color is it? Where is the rotary pwb? Is the the PWBA-AC Drive 120V board? Thanks,

Keith, December 2008

try to clean the dev rotary sensor. open the upper right hand cover then there are two assy's to be removed also for you to access the rotary sensor located inboard side. this sensor senses the home position of rotary developer. to removed this sensor, you have to open the rear cover, then rotary pwb. some 9-363 code is due to busted fuse in the rotary pwb

kit, July 2008