my boiler's pressure is 0. i cannot locate a filling loop anywhere. the manfacturer is refusing to come out to top up boiler saying it is installer's problem. installer are saying idael should sort it. i have a 2 year extended warranty. what do i do? i would fix myself, but don't see a filling loop. help!!!

colkel81@yahoo.co.uk

coli, May 2008

Hi Colin,

I had the same problem today and after removing a panel at the side of the washing machine I then realised that it was located above the boiler, behind a panel.That is also after removing the bath panel in the bathroom above!
Good luck.

Wilf.

Wilf, January 2009

thanks T

Colin Kelly, May 2008

if your boiler pressure is 0, then there is a leak somewhere or a faulty safety valve, problem here is, if it is the safety valve or something else in the boiler leaking then it is Ideals problem, or if the leak is somewhere else in the system its the installers problem! (any water around the boiler? if so ring Ideal) if not ring the installer.............

filling loop could be potentially anywhere, it is usually a flexible braided hose connecting the mains water to the system water, with a small handle on it. Lot of times its right under the boiler, but could be in the airing cupboard.....make sure if u find it not to over filler (1-1.5 bar system pressure only) and if it goes down again you have a leak....

T, May 2008