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How can I fix a concept 6?

I have a concept 6 home security alarm, can someone tell me if they are still trading and who owns them.
Model L0994/69
I have problems with it, but will wait for an answer before saying what it is. thanks anyone.
claire, May 2008
ukpanels.com have all the info and manuals on the concept 6 for free

Roy, June 2008
link Click here to see other fixes for Concept L0994/69.