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how do i change the my alarm code?

how do i change the code on my alarm. I am unable to get the code for it as when i open the alarm box the system goes off all that i can say about it is that its a citadel.It as also got 8 zones tamper and attack on it.
s lowe, June 2008
The manual is on ukpanels.com

Roy, June 2008
link Click here to see other fixes for Citadel 8.