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Error code e000005-0000 on ir5070?

I keep getting the error code e000005-0000 and I don't know how to fix it. Can someone please tell me what's going on?
alan, June 2008
Press the (shutdown)key. after the machine has been stut down, turn the main power switch(on the right side of the main unit) off&on again
if the machine still does not operate normally. contact your service representative with the error code below e000005-0000

vansouda, September 2015
canon ir6570 photocopier Err code E000005-0000 what is this help me naw

faridformoly, August 2012
how can i clear this code e00000-0000 on my canon 5020

ed, May 2012
when i press *2 8* it show on the screen download
am am trying to clear the e000005-0000

ed, May 2012
Error code e000005-0000 on ir5070?

METETB, February 2009
inside the fixing unit (the hot bit) The rollers are cleaned by a web. This is a roll of cloth type material that is slowly wound on for each copy. E005 means this cleaning web has come to its end. It will require a new one.

Bob, June 2008