My camcorder JVC GRDVP1EK purchased about 5 years ago and has been brilliant but then started having a line through the picture and now wont play at all the picture freezes and says use cleaning cassette, which I brought a new one used it several times but no change??
can anyone help please???

Nicky, June 2008

After 5 years defenetely need head change.My story is the same.But in my country (Latvia) I cannt buy it anywhere.Perhaps,someone can tell me where I can buy a new head?

Oxana Barratt, January 2009

Try and buy another cleaning cassette, use it once. Once youve used the cleaning cassette, dont use the same normal cassette that you were recording onto before. Buy a new one. This way, all the dirt and oxides on the old tape wont be instantly transferred onto the heads that you just cleaned.

If theres no change then your heads will probably need replacing in the camcorder. This needs to be done buy a qualified repair person and I dont know how much this costs.
Unfortunately Im in the same situation as you at the moment.

Rhys, June 2008