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Triton Biarritz shower that won't turn off?

The only way I can get our triton biarritz electric shower (5 years old)to turn off is by turning off the water at the mains Any ideas??
Brian Foley, June 2008
turn the main water off

abi, September 2008
solenoid valve faulty

hi-spec plumbing & heating, June 2008
link Click here to see other fixes for Triton.