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Jones sewing machine won't pull up lower thread?

Can someone help, I was happily sewing with my Jones + brother vx855 sewing machine and it got blocked. After unblocking it I tried to pull the lower thread up as usual to resume sewing but now the thread doesn't get caught by the upper thread.
Mandy E. Rush, June 2008
Hello Mandy,
Sounds like it needs retiming, if you e-mail me I will attach timing instructions.
Ken

drivewithken@blueyonder.co.uk, June 2008
link Click here to see other fixes for Brother.