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Where do I get a spare part for my Sovereign chainsaw?

I have a Sovereign Chainsaw SCS38/45 Model CS38. Serial no.05. The spindal the rope pull start is attached to have broken. Where can a get a replacement part?

Other info on the machine:
Family CS38A01
Approval e4*97/685H2G3*2002/88*107*00
Roy, June 2008
I have a sovereign chain saw the motor runs ok but the chain blade will not move chain

Albert, January 2014
Buy a stihl chainsaw is the best thing to do !!

Tim, April 2013
i got a sovereign sc537 16 bar
trying to find where can i get a new ( 16 bar )& a ( ajuster ) as i lost my book that i got when i got my saw last year

vincent smith, August 2012
Hi Roy,

Try
http://www.sawchain.co.uk

They have all spares for all chainsaws mate,

Shakey, February 2012
www.terrybass.co.uk

Happy Customer, December 2010
Forget the UK branch after 2 months of ringing up constantly they sent me the wrong parts and after a further month of trying to get them to correct the error I have given up.

My tip is use the german ISC site and another copy of that site opened up under automatic 'Babel fish' webpage translation service & order direct, even with a big hit on postage (€17 for me) it worked out the same as going via the UK parts dept for my parts. And I bet the germans would not have sent out completely the wrong parts !

pedro26, June 2010
You can also find the parts list with an English translation at the following link currently

http://www.zeichnung.ersatzteil-service.de/zeichnung/Einhell/kettensaege%20benzin/mks%2038_45/kettensaege%20mks%2038_45.pdf

Pedro26, April 2010
Just in case you are still looking for parts, try EINHELL uk. They are very helpfull. Geoff

sovereign user, July 2009
Hi there
I have a sovereign also and i get all my parts from
Einhell uk tel 01516491500

robert, April 2009
Try the helpline tel no 44(0)1516491500. My same model saw has developed the the problem too and am waiting for them to get back to me regarding spares.

Daddy William, October 2008
Go to www.isc-gmbh.info and click on the flag at the bottom of the page to change to English. Then go to garden products ( warning- very bad English translation but you can just about find your way around ! ) Then click on the Sovereign symbol on the left. Click on the picture of your model ( Benzin = Petrol ) Then click on the tab to open up a parts list and diagram. Make a note of the part number and price in Euro's then order from the Liverpool dealer on 0151 649 1500. Good luck ,parts are NOT cheap !

Steve, October 2008
Helpline Number 01516491500 for UK

David Jones, August 2008